Cookie Policy

Last updated: 07th October 2025

1. Introduction

This Cookie Policy explains how Liverpool Sound City (“we”, “our”, “us”) uses cookies and similar technologies on our website https://soundcity.uk.com. It outlines what cookies are, how we use them, and how you can manage your preferences.

By continuing to use our website, you agree to the use of cookies as described in this policy (unless you adjust your browser settings to disable them).

2. What Are Cookies?

Cookies are small text files placed on your computer or device when you visit a website. They help the website recognise your device, store preferences, and improve your overall browsing experience.

Cookies may be:

Session cookies: Deleted when you close your browser.
Persistent cookies: Remain on your device for a set period or until you delete them.
First-party cookies: Set by Liverpool Sound City.
Third-party cookies: Set by other services (e.g., Google, Facebook, SeeTickets).

3. How We Use Cookies

We use cookies for the following purposes:

a. Essential Cookies

These cookies are necessary for the website to function properly — for example, to process ticket sales, manage logins, or ensure site security.

Examples: Session management, security, ticket checkout.

b. Performance and Analytics Cookies

These help us understand how visitors use our website so we can improve content and usability.

Examples: Google Analytics, Hotjar, or similar tracking tools.
Data collected: Page views, traffic sources, session duration, clicks (aggregated and anonymised).

c. Functionality Cookies

These cookies remember your preferences (like language or region) and enhance user experience.

Example: Remembering login sessions or display settings.

d. Marketing and Advertising Cookies

These are used to deliver relevant adverts and measure campaign effectiveness.

Examples: Facebook Pixel, Google Ads, or email newsletter tracking.
These cookies may track your browsing behaviour across other websites.

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Google Analytics – for visitor statistics and performance data
SeeTickets – for event ticketing and registration management
Openstage – for email marketing and newsletter tracking
Meta (Facebook/Instagram) Pixel – for targeted advertising and social engagement

We do not control these third-party cookies. You should review their individual privacy and cookie policies for more details.

5. Managing Cookies

You can control or delete cookies in several ways:

Cookie Banner/Preferences: When you first visit our website, you can accept, reject, or customise your cookie preferences.
Browser Settings: Most browsers let you block or delete cookies.

If you disable some cookies, certain features of our website may not function as intended.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. The latest version will always be published on this page, with the “Last updated” date above.